Training & Workshops

What’s included

• One two-hour live online workshop: Maintaining Your Quality Management System, for up to ten participants
• Standard preparation, practical examples and a short document-filing exercise
• Digital handouts, an example document register and a routine maintenance checklist
• Questions and discussion within the two-hour session

What we’ll cover

• What to maintain and who owns it — 15 minutes: the difference between a controlled document and a record, and assigning responsibility for keeping them current.
• Which documents and records to keep — 20 minutes: examples such as policies, procedures, approved forms, training records, inspection records, supplier evaluations, complaints and corrective-action records. The required set depends on your activities and obligations.
• How to organise and protect them — 25 minutes: practical folder structures, consistent file names, a document register, access permissions and backup arrangements.
• How to control changes — 20 minutes: approvals, revision numbers, review dates, access to the current version and archiving superseded documents.
• Routine maintenance and practical exercise — 25 minutes: use an example to file a record, update a register and assign a review date; plan periodic checks and maintain open-action records. Set retention and disposal arrangements according to the type of record and applicable business, contractual and legal requirements.
• Questions and next steps — 15 minutes: discuss everyday recordkeeping issues and identify the team’s next maintenance actions.

Scope & fees

$950 + GST ($1,045 including GST) covers the complete two-hour online session for up to ten participants, standard preparation and digital materials. This workshop teaches practical system and records maintenance. It does not teach participants to plan or conduct audits and does not award an accredited qualification or auditor certification.

The session uses standard examples. A detailed review, reorganisation or update of your actual documents and records is a separate service. Additional participants, longer sessions, extensive customisation, on-site delivery and travel require a separate quote. Fees are in Australian dollars; the written proposal confirms the audience, content and total fee before booking.

Who this is for

Business owners, administrators, supervisors and staff responsible for maintaining quality-system documents and records. No prior auditing experience is required.

Related support

Combine this service with our Internal Audit Package, Construction Compliance Package or Ongoing Compliance Support where useful. The proposal identifies any shared activities to avoid duplicating work.